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Civic Vitality Innovations

Boston Metro Innovations
 
National/International Innovations

Boston Open Air Network
Somerville 311
Mass Gap, The Massachusetts Government Appointments Project
The Non-Profit Center
Metropolitan Mayor's Coalition
The Commonwealth Seminar

 

OregonHelps
Google.org
Ashoka.org
Taking IT Global
Online Voting in Estonia
Global Nomads Group
BuildingBlocks International


Boston Metro Innovations

Boston Open Air NetworkCivic Vitality -- Boston Metro
Democratizing WiFi Access
Open Air Boston
Contact Information
www.openairboston.com
info@openairboston.net
Telephone: 617-542-5690

Innovation
Partnering to provide affordable, reliable municipal wireless on every street.
Description

Boston is setting a precedent in its approach to municipal wireless Internet by partnering with an independent non-profit organization, openairboston.net, that will be a wholesale provider to the entire city.  This unique relationship will allow all Boston businesses, residents, and tourists, to access affordable and reliable service.  The relationship will allow Boston to meet three essential goals: 1) ameliorate the Digital Divide 2) stimulate economic development and 3) improve the quality of City services.  Unlike other cities aiming to establish municipal wireless through close affiliation with a handful of technology corporations, such as San Fransisco's partnership with Google, Boston will manage this as a public process with full transparency and accountability.  Its technology partner, openairboston.net (OAB) is a private, non-profit corporation created specifically to develop, implement and operate affordable wireless Internet access throughout the City of Boston.  

  • A pilot project
  • in 2007 is expected to reach approximately 20,000 people in Boston's Grove Hall neighborhood  
  • Expected costs are $9.95 to $15.00 for high-speed service
Boston will develop a Wireless Innovation Center to foster research and a Living Online curriculum to help new users get the most out of Internet service
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Somerville 311 Civic Vitality -- Boston Metro
Streamlining--and Tracking--City Services
Somerville 311
Contact Information
City of Somerville
93 Highland Avenue
Somerville, MA 02143
Phone # (617) 625-6600

Innovation
The first New England city to implement a municipal call center.
Description

Somerville, Massachusetts, is the  the first New England city with a municipal call center and help desk that allows residents, city employees, and City Aldermen to report non-emergency situations to local government, and efficiently track City Hall's response.  The innovative system--which can be accessed by dialing 311 from any Somerville phone--provides residents with one central mechanism to make service requests and obtain valuable information about city and neighborhood services and activities.   Residents can submit work requests via the web, and easily monitor their completion through the help desk tracking system.  The tracking system allows the city to identify trends in service requests, assess how quickly they are being addressed, and decide how to best allocate resources within departments and across city government, improving efficiency and increasing transparency. 

  • Shortly after its implementation, the call center was averaging 700 calls per week
  • The system cost $50,000 to implement
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Mass Gap, The Massachusetts Government Appointments ProjectCivic Vitality -- Boston Metro
Breaking Government's Glass Ceiling--One Appointment at a Time
Mass Gap, The Massachusetts Government Appointments Project
Contact Information

Massachusetts Commission on the Status of Women
The Charles F. Hurley Building
19 Staniford St., 6th Fl.
Boston, MA 02114-2502
Phone: 617-626-6520
http://www.massgap.org/guidelines.htm


Innovation
Creatively improving the prominence of women in state government.
Description

Founded in 2002, the Massachusetts Government Appointments Project (MassGap) works to increase the number of women appointed to high-level state government positions in Massachusetts.  The initiative engages actively with gubernatorial candidates only before and after elections to ensure that women are appointed to high posts, helping to close the traditional gender gap in state government.  Working in cooperation with the Massachusetts Commission on the Status of Women, MassGap is an integral part of Massachusett's drive to promote full equality for women in all areas of life.  Since its founding, the initiative has enjoyed considerable success 

  • Before MassGap was founded in 2002, only 30% of the top high-level appointed positions in MA were occupied by women
  • After MassGap's initial success, the State University of New York (SUNY) ranked Massachusetts first in the nation in female appointments
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The Non-Profit CenterCivic Vitality -- Boston Metro
A Home for Social Change
The Non-Profit Center
Contact Information
Lincoln Plaza
89 South Street, Suite 700
Boston, MA 02111-2670
info@nonprofitcenterboston.org

Innovation
The first mission-based, multi-tenant center in Massachusetts created exclusively to house progressive social change organizations.
Description

Developed by Third Sector New England, the NonProfit Center provides eight floors of comfortable, highly functional office and meeting space for large and small progressive nonprofit organizations. The building also features community meeting space and a healthy environment of sustainable "green design" with energy-efficient systems and natural, recyclable products. Most importantly, the NonProfit Center of Boston providing to the nonprofit organizations located there:

  • Secure, affordable rents that are stable and predictable An environment that fosters collaboration and creates synergy with like-minded groups
  • Greater visibility for social change work
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Metropolitan Mayor's CoalitionCivic Vitality -- Boston Metro
A Mayoral Collaborative
Metropolitan Mayor's Coalition
Contact Information
60 Temple Place
Boston, MA 02111
(617) 451-2770
webmaster@mapc.org

Innovation
A landmark achievement as ten municipalities in Greater Boston, including Boston, formulate solutions to common problems.
Description
A groundbreaking and award-winning organization established by the mayors and city managers of ten local cities--Boston, Cambridge, Chelsea, Everett, Malden, Melrose, Medford, Quincy, Revere and Somerville--the Metropolitan Mayors Coalition is a voluntary, collaborative forum where members exchange information and formulate shared solutions. Results have demonstrated the tangible benefits achieved through collective action:

    * Jointly purchased goods and services
    * A joint Homeland Security application resulting in a $1.96 million grant
    * A shared municipal finances relief agenda
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The Commonwealth Seminar Civic Vitality -- Boston Metro
Opening the State House Doors
Commonwealth Seminars
Contact Information
The Commonwealth Seminar
P.O. Box 120064
Boston, MA 02112
(508) 740-1078

Innovation
Providing in-depth training on legislative advocacy and networking opportunities to emerging leaders from communities of color and immigrant communities.
Description
The mission of the Commonwealth Legislative Seminar is to open the doors of the State House to underrepresented populations by providing in-depth training on legislative advocacy to emerging leaders from diverse communit3ies in the Commonwealth of Massachuetts. The Seminar is a six-week program designed to give community leaders a thorough understanding of the legislative process, introduce them to some of the key leaders in the Legislature, and provide them with a forum to work with others concerned with similar issues. The Seminar has trained hundreds of community leaders who have become sophisticated, effective advocates on behalf of their communities, many of whom are considering running for office themselves.

    *      Six-week legislative training program for leaders in underrepresented communities
    *      A growng network of new, mroe diverse leaders from across the state
    *      Regularly briefs these leaders on major legislative issues
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National/International Innovations

OregonHelpsCivic Vitality -- National/International
Online Access to Social Services
OregonHelps
Contact Information
Commission on Children, Families, & Communities of Multnomah County
421 SW 6th Avenue, Suite 600
Portland, OR 97204
(503) 988-3707
ccfc.org@co.multnomah.or.us

Innovation
Oregon residents can quickly and easily determine their eligibility for housing, healthcare and other services.
Description
OregonHelps! breaks the barrier to social service eligibility discovery by improving access for those families most in need.  By consolidating Oregon's social service application processes into a single form, OregonHelps! makes it easier for families to understand whether or not they qualify for a particular social services from the privacy of their home or a local library. OregonHelps! is a multilingual web-based tool that checks eligibility for twelve Oregon social service programs simultaneously.  It assists citizens who want to check their potential eligibility before filling out an application application, providing with much more ease and dignity.

    * Improves access to food, housing, and healthcare services
    * A process that used to take hours in multiple locations now takes minutes
    * Available in Spanish, Russian, Vietnamese, and English
    * Recognized by the 2004 Stockholm Challenge Award and the 2003 Government Technology Leadership Award.
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Google.orgCivic Vitality -- National/International
A For-Profit Approach to Global Problem-Solving
Google
Contact Information
Mountain View, California
www.google.org

Innovation
Combining market-based incentives with global problem-solving.
Description

A new arm of the world's leading search engine, Google.org, is leading the push for corporate action on the world's most intractable problems based on "doing well by doing good."  Google.org is a for-profit "socially conscious venture" that is working to solve the world's biggest problems through an innovative mix of entrepreneurship, investment in new ideas, and a commitment to spend Google's profits responsibly.  Google.org partners with venture capitalists to launch innovative ideas to address social and environmental concerns.  By refusing non-profit status and partnering with venture capitalists to invest in promising approaches, and helping to take them to scale, its founders Larry Page and Sergey Brin say that they hope to solve the world's problems by garnering significant financial resources, and hope that Google.org will "someday eclipse Google itself in overall world impact." 

Google.org has made "learning grants" to Acumen Fund, the Seva Foundation, and Planet Read, and supports the Grameen Foundation USA and Doctors Without Borders as well as more than 2,100 non-profit organizations in 16 countries with free advertising
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Ashoka.orgCivic Vitality -- National/International
Investing in Social Entreprenuers
Ashoka
Contact Information
1700 North Moore Street, Suite 2000 (20th Floor)
Arlington, VA 22209
USA 
Tel: 703-527-8300

Innovation
Placing human capital at the center of development and social change.
Description

Ashoka invests in people.  It searches the world for leading social entrepreneurs and provides them—Ashoka Fellows—with the financial resources they require to focus full time on spreading innovative ideas and building world- changing institutions.  Rather than investing in projects or programs, Ashoka's investment allows the fellows to become changemakers--individuals with the drive, compassion, and ingenuity to help tackle the world's most pressing challenges.  Founded on the premise that the most effective way to promote positive social change is to invest in social entrepreneurs with sustainable, replicable solutions, Askoka's work is putting humans and human capital at the center of development and social change.

Ashoka is currently a $30-million-dollar organization supporting the work of 1800 fellows worldwide in more than 60 countries around the world

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Taking IT GlobalCivic Vitality -- National/International
Connecting the World's Young Activists
Taking IT Global
Contact Information
19 Duncan Street, Suite 505
Toronto, Ontario, M5H 3H1
Canada

Innovation
Social networking for global youth engagement.
Description

TakingITGlobal.org brings social networking to the world of positive youth activism and is "the world's most popular online community for young people interested in making a difference." Through partnerships with global organizations, including the UN and major multinational corporations, TakingITGlobal.org connects youth from around the world, facilitating, inspiring, and supporting action in a variety of areas.  The highly interactive website takes advantage of the newest trends in online communication and IT technology--blogs, chats, streaming videos, and  interactive tools--to provide a platform for the expression of and connection to opportunities for the world's greatest resource: youth.  As globalization erases the geographic boundaries separating the world's citizens, TakingITGlobal gives young citizens at the local level access to global colleagues.  A sample project includes Youth Island, a collaboration with UNESCO, that focuses on youth in small island nations such as Samoa and Jamaica. TakingITGlobal has:

* More than 130,000 members in 200 countries and territories
* More than 1,500 self-generated projects
* Key partners, including UNESCO, UNICEF, and the Global Youth Action Network

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Online Voting in EstoniaCivic Vitality -- National/International
Breaking New Ground in Digital Democracy
Vote Estonia
Contact Information
Estonia E-Vote Project
Estonian National Electoral Committee
http://www.vvk.ee/engindex.html

Innovation
Harnessing online technology to improve voter efficiency and democratic participation.
Description
In an effort to boost voter turnout, Estonia became the first country in the world to allow voters nationwide to cast their ballot electronically.  Known for its E-savy population, Estonia introduced a three-day online voting option for its 2005 national elections.  While many industrialized nations have experienced recent difficulties with voter turnout and vote security, Estonia sees its the new online voting system as increasing democratic participation and voting efficiency.  Using a special ID card and reader device like those used for bank transactions and online tax records, citizens were allowed to vote anytime during the three-day window--from home, office, or any place with Internet access.  While only a small percentage of the registered voter community chose to vote online, the Estonian government hailed the experiment as a success, and plans to continue the practice in future national elections.
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Global Nomads GroupCivic Vitality -- National/International
Bridging Cultures Among the World's Youth
Global Nomads Group
Contact Information
Global Nomads Group
381 Broadway, 4th Floor
New York, NY 10013
(212) 529-0377

Innovation
Harnassing technology to bridge cultural boundaries.
Description

Global Nomads Group (GNG) was founded in 1998 to foster dialogue and understanding among the world's youth. Using interactive technology like videoconferencing, it brings youth from around the world face-to-face to bridge the boundaries of cultural misconception and discuss issues. Students improve their communication, geographical and critical thinking skills as well as their understanding of different cultures. GNG pairs schools and supplies them with videoconferencing or webcasting technology, and supplementary reading materials. Its programs put youth in charge of their own education by using student moderators to lead discussions without the mediation of teachers or other adults.  It has already: 

  • Connected American students with youth from Sri Lanka, Rwanda, Iraq and Honduras
  • Fostered discussions on issues such as the Tsunami, the Iraq War, the Sudan crisis and the Israeli-Palestinian conflict
  • Created virtual journeys to the ancient city of Petra, Mayan ruins in Honduras and a Sudanese refugee camp
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BuildingBlocks InternationalCivic Vitality -- National/International
A Corporate Global Service Corps
Building Blocks
Contact Information
177 Post St. #900
San Francisco, CA 94108
415-362-2224
info@bblocks.org

Innovation
Community service "externships" train future business leaders.
Description

BuildingBlocks International's (BBI) mission is to create a generation of socially responsible business leaders by making community service a pillar of corporate leadership development.  To accomplish this, it created the Corporate Service Corps (CSC), a groundbreaking program that connects corporate managers with community-based organizations in the developing world.  BBI places participants in community-service "externships" where they provide management and technical assistance to organizations to build capacity and improve efficiency. In return, the CSC teaches future business leaders to be socially responsible and strengthens their managerial and leadership skills. It:

    *  Partners with community-based organizations in 48 nations
    *  Piloted the CSC program in Santiago, Chile 
    *  Launched the 1000 Challenge to increase international corporate community service

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